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I went the Ivan Smith store in Ruston, LA and to purchase a sofa and chaise lounge. I paid half down and I asked the store manager could they deliver the furniture when I brought in the balance which was the following week.

He replied yes they could. When I went back the following Tuesday to pay the balance and to purchase a dining room set, I was told by the sales lady that they couldn't deliver it and that it would be the next week. I told her what the manager said. We go back to talk to the manager.

After I reminded him of what he had told me, he told me that he didn't say that and he left the store. I found this very rude and I asked for my money back and I went to another furniture store where I got excellent service.

Location: New Orleans, Louisiana

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